Lend with Light Mortgage Services is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our mortgage brokerage services in Ontario.
Information We Collect
We may collect the following information to provide and improve our services:
Personal Identifiers: Name, contact details (email, phone, address), date of birth.
Financial Information: Income, credit history, employment details, property details, loan preferences.
Demographic Data: Language preferences (English/French/Creole), residency status (e.g., newcomers to Canada).
Usage Data: Website interactions, communication records (calls, emails).
How We Use Your Information
Your data is used to:
- Assess mortgage eligibility and secure pre-approvals.
- Negotiate terms with lenders (banks, private lenders, etc.).
- Provide bilingual (English/French/Creole) support.
- Improve our services and comply with legal obligations.
Sharing Your Information
We only share your data with trusted third parties when necessary, including:
- Lenders & Underwriters: To process mortgage applications.
- Legal/Regulatory Authorities: As required by Ontario/Canadian law.
- Service Providers: Credit bureaus, real estate agents (with your consent).
Your Rights
Under Canadian privacy laws (PIPEDA), you have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for data use (note: this may impact service delivery).
- File a complaint with the Office of the Privacy Commissioner of Canada.
Data Security
We implement industry-standard measures (encryption, secure storage) to protect your information.
Contact Us
For privacy-related questions or requests, contact:
Shamz | Lend with Light
647-781-3777
lendwithlight@gmail.com
Unit 213 – 10 Gillingham Drive, Brampton L6X 0G6
